Orders guide

Learn how to accept, pack, and ship My Small Business orders while matching products correctly and earning better tips.

My Small Business Editorial

Quick order route

  • 1. Check: Open the Orders Board and read the product, theme, quantity, and reward.
  • 2. Accept: Start the order only when the matching stock is ready on your shelves.
  • 3. Pack: Take the exact items, choose the smallest suitable box, and add optional Goodies.
  • 4. Ship: Fold and tape the box, add a Ribbon or Shipping Label, and send it from the shipping station.

Orders in My Small Business are a short fulfillment loop: read the customer request, collect the right stock, pack it correctly, and ship it. The safest habit is to verify the product category, theme, and quantity before accepting or packing anything. A different product or theme does not substitute for the requested item. If the required stock is not ready, the product guide covers the design, print, and shelf workflow.

Read and accept the right order

Open the Orders Board to see the customer request, reward, tips, and active-order count. Confirm three details before selecting Start:

  • Product: Check whether the request is for a Sticker or a Bookmark.
  • Theme: Match the requested theme, such as Flower Sticker, Fantasy Sticker, or Love Sticker.
  • Quantity: Collect the exact number shown. Local gameplay records show sticker requests ranging from one to three items.

The active-order limit is a practical reason not to accept everything immediately. If your shelves are empty or your packaging area is busy, finish the current order first rather than filling every available slot with requests you cannot fulfill.

Prepare matching stock

Go to the correct inventory shelf and take the requested products. Sticker orders consume stock from the matching sticker category and theme. The recorded gameplay makes an important distinction: the picture drawn during design does not determine the order category; the selected category does. A Fantasy Sticker request still needs a Fantasy Sticker, not another sticker with a similar-looking drawing.

Bookmarks work differently in your progression. First unlock the Bookmark product, create and print one, and place it on the shelf. The available gameplay record indicates that making the first Bookmark can lead to Bookmark orders afterward. The exact Bookmark reward range and every appearance condition are not documented well enough to state a fixed amount, so make them when you have a matching request or enough shelf space for the next product category.

Accepting orders and unlocking Bookmark demand

These moments show the order-packing flow and explain how making a first Bookmark can lead to Bookmark orders, matching the product and fulfillment steps in this guide.

Accepting orders and unlocking Bookmark demand

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Pack for a better tip

Put every requested item into a box, then choose the smallest box that can contain the full order. This is the key packaging decision: the documented Perfect fit result gives an additional +10% tip. A Box Organizer can show a recommended box size, but its exact automatic behavior should not be confused with the size recommendation.

You can also add Goodies, including items such as a Thank-you Card or plush-style extras. Goodies increase tips, and multiple Goodies can be added to one order. Do not spend your most valuable Goodies on a tiny order if you have a larger or better-paying package waiting; use them where the extra tip is more useful.

After the contents are inside, complete the physical packing sequence:

  1. Fold the box flaps closed.
  2. Apply tape to seal the package.
  3. Finish it with a Ribbon or attach the printed Shipping Label.
  4. Take the completed package to shipping and send it.

Taking the products from the shelf is not the end of the order. A package that has not been closed, sealed, and labeled is still in the packing stage.

Expand the order pipeline

Upgrades solve different order problems, so choose them based on how you play:

UpgradeDocumented effectCostBest use
Order ClipboardRaises the order capacity to up to 3$15Players who want to hold several normal orders
Cork Order BoardAdds 1 order slot$95Players already using their initial capacity
Social Media PostMakes orders arrive 15% faster$1,000Players with enough stock and packing speed
Request BoardRaises special-request rewards by 20%$1,100Players ready to pursue better special-order payouts

Capacity upgrades are useful only if you can keep the shelves supplied and finish packages consistently. Social Media Post is more valuable after your production and shipping loop can handle faster arrivals. Request Board improves special-request rewards, but the available evidence does not define every special-request type, so do not assume it applies to every ordinary order.

Improve tips without wasting stock

Use this priority order when you want a reliable payout:

  1. Match the exact product and quantity.
  2. Select the smallest box that fits everything for Perfect fit.
  3. Add one or more appropriate Goodies when the order justifies them.
  4. Seal and label the package completely before shipping.
  5. Produce more product categories only when you have a matching order, shelf capacity, or a clear expansion plan.

The order page shows a shop rating, and the available notes associate incorrect items, slow fulfillment, or unsuitable boxes with possible rating effects. The precise rating formula is not established by the supplied evidence, so treat accurate and complete fulfillment as the safe rule rather than relying on a specific penalty value.

FAQ

Can one sticker theme replace another?

No. Product category, theme, and quantity all need to match. Flower, Fantasy, and Love Stickers are separate requested items even if they use the same general sticker workflow.

Does the drawing on a product change its order category?

The recorded gameplay says it does not. The selected category matters, so focus on making and shelving the category customers request.

Should I make lots of Bookmarks immediately?

Not necessarily. The evidence supports making the first Bookmark as a way to begin seeing Bookmark orders, but it does not establish a complete reward table or exact demand rate. Make enough to support your next request and available shelf space.

Does Auto Arrange complete the whole order?

That is not confirmed by the available records. Do not assume it replaces collecting items, choosing a box, sealing the package, or attaching a label. A Box Organizer is documented separately as a box-size aid.

SourcesReviewed October 27, 2026

https://mysmallbusiness.wiki/orders-packing/

https://mysmallbusiness.wiki/beginners-guide/

https://mysmallbusiness.wiki/how-to-make-money-fast/

https://mysmallbusiness.wiki/upgrades/

https://mysmallbusiness.wiki/products/

https://www.youtube.com/watch?v=eav1EjuD8sY

https://www.roblox.com/games/136468592163527/My-Small-Business